office help


PC tech support I have a Bachelor's Degree in English and years of experience writing and editing business letters, forms, manuals and marketing materials.

LETTERS: Customers often dictate letters or hand me rough drafts to rewrite. I improve the letters' clarity, grammar, readability and tone. Whether your letter is to a customer, a supplier or a colleague, I have long experience with the genre. Have me edit your letters so that they will make the right impression.

MANUALS AND CHECKLISTS: Do you have office tasks that nobody performs reliably? Sometimes the situation improves with well-written, easy-to-use checklists and instructions. I work with your staff to create these materials, then test and perfect them for ease of use.

FORMS: Having the right form, just like having the right tool, can make life easier. I edit or design from scratch customized forms to fit your business. Request forms either on paper and online, depending on your habits and your needs.

LETTER-WRITING SYSTEMS: Some businesses need such long, complex, detailed letters. Consequently, despite staff's best efforst, the first draft is never complete and properly formatted. Endless rewriting ensues. To help with this time-consuming problem, I have designed letter-writing systems. My system typically accomplishes several timesaving tasks: It prompts you for often-forgotten details. It automatically formats the various sections of the letter. It allows you to type whatever text you like and customize the letter. It even searches the letter for certain words, and automatically puts definitions in a footnote. If you have long, complex letters and nobody can seem to remember all the details and provide complete first drafts, I can customize a system to help. Enjoy better first drafts and fewer rewrites. Spend less time writing letters.

For a free needs assessment by phone, you are welcome to call 610-584-1477.

Best regards,
Laura Swart, M.A.
Office EMT